In the short time HH has been established, we have gained many customers across the South Norfolk / Breckland areas, building upon our reputation as a reliable and trustworthy company as well as being competitively priced. Our speciality is in boiler servicing and breakdowns, repairing heating systems that other companies cannot.
As of May 2019, my wife, Sarah Hilton joined the company and is now based in the office. This enables more time in the field and more appointments for our customers. It also means communication with us will be improved - a quicker response rate and even more ways of contacting us (email, WhatsApp, text, Facebook). We now also have our office phone line in which to book appointments - 01953 718375 (9:00 am - 18:00 am calls only). We aim to be the most reliable and contactable plumbing/heating company around - breaking the stereotype that plumbers are hard to get hold of.
We have recently helped train other people in the industry to become heating engineers and one of these qualified engineers (Stuart) joined Hilton Heating from November 2019.
2020 Brought challenges we hadn't expected - we put a pause on servicing whilst the world went in to hibernation. But we learned to adapt and in 2021 we were pleased to have another engineer join us - Dan M (Yes, another Dan!!). He has a wealth of knowledge from years of working in the heating industry and will now predominantly be looking after our gas service/breakdown customers. This allows us to have more breakdown spaces throughout the week and get out to customers sooner.
We will continue to be customer focused, learn and grow where we can as a company.
